Zoom Video Communications, Inc., headquartered in San Joe, California, which offers videotelephony, online chat, and business telephone services, has made it to the headlines post declaring the opening of new a technology center in Karnataka’s capital, Bengaluru.
As per the credible sources, this move is an effort by the company to expand its presence in India, while committing to hire talented professionals. The company already has its second data center in Bengaluru, with its office and first data center housed in India’s financial capital, Mumbai.
Zoom’s President of Product and Engineering, Velchamy Sankarlingam stated that the company is eyeing research and development, information technology, security, and business operations as the potential areas of expansion. The company could add more local data centers in India based on the growth requirements, he added.
Zoom has witnessed an upsurge in number of people actively using their video conferencing platform with the recent spike in working from home trend due to the coronavirus crisis. On the other end, the company has been constantly challenged to roll out major upgrades to address the allegations regarding the privacy and security of its applications.
Previously, India agreed with other countries in expressing concern over the security of the company’s services, declaring that Zoom is not a safe platform for communication.
Chief Operating Officer at Zoom, Apar Bawa, on the matter, said that the company has already engaged with the Indian government and is optimistic for the future.
For the record, Cisco's Webex, Google's Meet platform, and Microsoft's Teams are the major competitors of Zoom. Whereas its Indian counterparts include Reliance's JioMeet and a customized Verizon application by Bharti Airtel named Bluejeans.
However, investment plans for India and total number of people the company will be adding to its workforce is yet to be disclosed.